COMMUNITY GUIDELINES

Effective Date: 09.01.2026

Last Updated: 09.01.2026

These Community Guidelines are designed to ensure that voice and video chat, messaging, live streaming, and all user interactions on the Klavuz Chat mobile application (“App”) take place in a safe, respectful, and legal environment. All users of the Application agree to abide by the rules set forth below.

1. Basic Principles

  • Respectful
  • Safe
  • Non-discriminatory
  • Lawful
  • Zero tolerance for objectionable content and abusive users

Each user is solely responsible for all voice, video, or text interactions they conduct on the platform.

2. Appropriate Behavior

  • Be respectful towards other users
  • Avoid harassing, threatening, or derogatory behavior
  • Communicate in accordance with the platform's purpose

Comply with applicable laws and community guidelines

3. Prohibited Behavior and Content

3.1. 3.1. Sexual and Inappropriate Content

  • Pornographic or explicit sexual content
  • Sexually suggestive behavior
  • Nudity or obscene acts

Sexual harassment, abuse, or coercive behavior

3.2. Violence, Hate, and Discrimination

  • Physical or psychological violence
  • Threats, bullying, or harassment
  • Hate speech based on race, religion, language, gender, ethnicity, or similar reasons

Content that incites terrorism, extremism, or crime

3.3. Illegal Activities

  • Use or promotion of drugs, alcohol, tobacco, or illegal substances
  • Criminal acts

Fraud, deception, or misleading behavior

3.4. Platform Misuse

  • Spam, advertising, or commercial use
  • Impersonation
  • Misleading or false profile information

Attempts to disrupt or manipulate the platform's technical infrastructure

4. Voice and Video Chat Rules

  • Behavior in accordance with general moral rules
  • Avoid sexually explicit conversations and behavior
  • Do not display disturbing sounds, images, or movements
  • Do not record conversations without the explicit consent of the other party

Conversations may be terminated immediately in case of rule violations.

5. Protection of Children and Young People

  • The platform prioritizes the protection of users under the age of 18

Sexual content, manipulation, or requests for personal information targeting children are subject to zero tolerance

In such violations, the account will be permanently closed, and the relevant authorities will be notified if necessary

Note: If a family member notices a user under the age of 18, please contact us immediately. 6. Moderation and Control

  • Automatic content analysis systems
  • Human moderators
  • User reporting

Moderation can be done live, later, or based on reports.

7. User Reporting

  • In-app reporting tools
  • Support channels
  • All notifications are evaluated confidentially.

Valid reports about objectionable content or abusive users are reviewed and acted upon within 24 hours.

8. Applicable Sanctions

  • Removal of content
  • Termination of voice or video chat
  • Stopping of live stream
  • Temporary account suspension
  • Permanent account closure

IP or device-based restrictions

9. Right to Appeal

Users can appeal moderation decisions by contacting info@kilavuzchat.com.

10. Legal Compliance

  • Complies with applicable national and international legislation
  • Removes illegal content promptly

Cooperates with relevant authorities when necessary

11. Rule Updates

These Community Rules may be updated from time to time. Continuing to use the application means acceptance of the updated rules.

12. Contact

Email: info@kilavuzchat.com | In-app support channel

These Community Guidelines have been prepared taking into account the policies and standards published on the Apple App Store and Google Play.