CONTENT MODERATION POLICY

Effective Date: January 9, 2026

Last Updated: January 9, 2026

Klavuz Chat ("Application") applies content moderation to maintain a safe community environment.

1. Scope

Voice chat, video chat, messaging, live streams, and profile content are subject to moderation.

2. Methods

• Automated content analysis systems
• Human moderators
• User reports

Moderation may be performed live, retrospectively, or based on reports.

3. Zero Tolerance

Zero tolerance applies to inappropriate content, harassment, hate speech, fraud, and illegal activity.

4. Reporting

• Users can report content or users through in-app reporting tools.

Valid reports are reviewed and processed within 24 hours at the latest.

5. Sanctions

• Content removal
• Termination of calls or streams
• Temporary account suspension

Permanent account closure

6. Appeals

Moderation decisions may be appealed via info@kilavuzchat.com.

7. Contact

Email: info@kilavuzchat.com