KLAVUZ CHAT – GDPR & KVKK COMPLIANCE STATEMENT

Effective Date: 09.01.2026

Last Update: 09.01.2026

This document has been prepared to explain how the Klavuz Chat mobile application collects and processes user data within the framework of the European Union General Data Protection Regulation (GDPR) and the Turkish Republic Law No. 6698 on the Protection of Personal Data (KVKK).

Application Name: Klavuz Chat

Company Name: Klavuz Chat

Address: GÖLBAŞI MAH. KARACADAĞ CAD. NO: 45D, VİRANŞEHİR / ŞANLIURFA

Email: info@kilavuzchat.com

1. Data Controller

The developer of the application is the data controller for all personal data processed in the Klavuz Chat mobile application.

2. Data Collected

  • User nickname and profile information (photo, biography, age, etc.)
  • In-app message and interaction records
  • Device and software information (device type, operating system, application version)
  • IP address and estimated location

User settings and preferences

3. Purposes of Data Use

  • Ensuring the secure and correct operation of the application
  • Personalizing the user experience
  • Preventing misuse and unauthorized access
  • Analysis, reporting, and performance improvements

Fulfilling obligations arising from legislation

4. Legal Basis for Processing

Personal data is processed with the explicit consent of the user, for the execution of the contract, for legal obligations, or within the scope of Klavuz Chat's legitimate interests.

5. Data Sharing

Data is not shared with third parties except where required by law. Limited sharing with cloud service providers may be possible due to technical infrastructure and analysis requirements.

6. Retention Period

Data is retained for the periods stipulated in the KVKK and GDPR or for the period required by the purpose of processing.

7. User Rights

  • Accessing one's own data
  • Requesting correction of data
  • Requesting deletion of data
  • Restricting data processing

Objecting to processing

8. Website Brief Note

Klavuz Chat website does not have user registration; however, information submitted through forms and the complaint box is also subject to KVKK and GDPR rights.

9. Security Measures

Klavuz Chat implements technical and administrative measures to ensure the privacy and security of data.

10. Contact

Personal data requests can be submitted both through the support channel within the mobile application and through the contact form or complaint box on the website.

This notice has been prepared in accordance with App Store and Google Play policies.